Return & Refund Policy
Return & Refund Policy
At Fly Steeze, we want you to love your purchase. If you're not completely satisfied, we're here to help.
Return Window
You have 7 days from the date of delivery to initiate a return.
Return Conditions
To be eligible for a return, items must be:
- Unworn and in original condition
- In original packaging with all tags attached
- Accompanied by proof of purchase (order confirmation)
Non-Returnable Items
The following items cannot be returned:
- Items worn, washed, or altered in any way
- Items without original tags or packaging
- Clearance or final sale items (if applicable)
How to Return
Contact us on Instagram @flysteeze_gh or email support@flysteeze.com with your order number and reason for return. We'll provide return instructions within 24 hours.
Refund Processing
Once we receive and inspect your return, we'll notify you of the approval. Approved refunds will be processed to your original payment method within 5-7 business days.
Exchanges
We offer exchanges for size or style. Contact us within 7 days of delivery to arrange an exchange.
Damaged or Defective Items
If you receive a damaged or defective item, contact us immediately at support@flysteeze.com. We'll replace it at no cost to you.